13 High
Your boiler has tried and failed to light too many times, so it has locked itself out for safety.
Technical description: Elapsed the number of retrials
Typical repair cost: £120-350 (including labour)
DIY fix possible
Check that your gas meter is topped up and the emergency control valve is openPress the reset button on the control panel to allow the boiler to try lighting againIf the boiler is frozen, check if the external condensate pipe is blocked with ice
Protect yourself from future repair bills
A boiler cover plan would cover faults like 13 — no call-out fees, no surprises.
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Parts commonly replaced
- Ignition Electrode
- Gas Valve
- Flame Sensing Probe
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