D.69 High
Your boiler has failed to light the flame twice in a row, which means the system has stopped providing heating and hot water for safety.
Technical description: Unsuccessful ignition for the second time
Typical repair cost: £100-350 (including labour)
DIY fix possible
Check if other gas appliances, like a hob, are working to ensure gas is reaching the propertyCheck that your gas pre-payment meter (if applicable) has enough creditPress the Reset button (the flame icon with a cross) for one second to see if the boiler restarts
Protect yourself from future repair bills
A boiler cover plan would cover faults like D.69 — no call-out fees, no surprises.
*Affiliate links — we may earn a commission at no extra cost to you. Prices shown are starting prices.
Parts commonly replaced
- Ignition electrode
- Gas valve
- Spark lead
- Printed Circuit Board (PCB)
*Affiliate links — we may earn a commission at no extra cost to you.