E 13 High
Your boiler has shut down because the internal exhaust gases have reached a dangerously high temperature, triggered by a safety sensor.
Technical description: Exhaust gas temperature sensor error – excessive temperature alarm.
Typical repair cost: £120-280 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Protect yourself from future repair bills
A boiler cover plan would cover faults like E 13 — no call-out fees, no surprises.
*Affiliate links — we may earn a commission at no extra cost to you. Prices shown are starting prices.
Parts commonly replaced
- Exhaust gas temperature sensor (NTC)
- Main heat exchanger cleaning
- Flue assembly components
*Affiliate links — we may earn a commission at no extra cost to you.