2927 B High
Your boiler has lost its flame while running and has shut down for safety because it can no longer detect the fire needed to heat your water.
Technical description: Flame failed during burner operation. Open the main shut off valve, shut down the appliance and check gas line, replace the ionisation electrode, set burner correctly and minimum rated load, check the integrity flue system and if the interconnected room air supply is too small, or the size of the ventilation opening is too small, clean the heating block on the flue gas side or replace the control unit/burner control unit
Typical repair cost: £120-£350 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Protect yourself from future repair bills
A boiler cover plan would cover faults like 2927 B — no call-out fees, no surprises.
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Parts commonly replaced
- Ionisation Electrode
- Gas Valve
- Burner Control Unit
- Ignition Lead
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