High Lockout
FLASH OFF ON on Baxi Solo

Your boiler has shut down because it has become too hot and needs to be safely reset after cooling down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheat lockout

What causes this fault?

This fault occurs when the water inside the heat exchanger exceeds a safe temperature limit, triggering a safety cutout to prevent damage. The most common reasons include a failing circulation pump that isn't moving heat away quickly enough or a blockage in the system pipework. It can also be caused by a faulty internal sensor incorrectly reading the temperature.

This issue often surfaces during the first cold spell of autumn when the heating is turned on after being dormant all summer, which can cause internal pump components to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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