18 guides

Boiler guides & tips

Plain English answers to common boiler problems, buying decisions, and maintenance. Written for UK homeowners — no technical knowledge needed.

When something's wrong

10 guides

Frozen condensate pipe: fix it in 10 minutes

The most common winter boiler fault — and one you can safely fix yourself without an engineer.

10 min read Read →

Low boiler pressure: how to repressurise

Step-by-step guide to using the filling loop to top up your boiler pressure safely.

8 min read Read →

Why does my boiler keep losing pressure?

You top up and it drops again within days — here are the six most common causes, ranked.

7 min read Read →

Banging, kettling or whistling noise

Each noise points to a different problem. Here's how to tell what yours means and how urgent it is.

7 min read Read →

No hot water but heating works

On a combi boiler, this is almost always a stuck diverter valve. Here's how to confirm and the fix cost.

6 min read Read →

Boiler won't turn on: full checklist

Nine checks to work through before paying £85 for a call-out. 40% of "won't fire" calls are fixable in 10 minutes.

8 min read Read →

Boiler keeps cutting out or locking out

Fires up then shuts down with a fault code. The six causes we see most often in the fault data.

7 min read Read →

Pilot light keeps going out

Older boilers only — here's why the pilot won't stay lit and whether it's worth repairing.

6 min read Read →

Radiators cold at the bottom

Top hot, bottom cold = sludge build-up. Bleeding won't fix it. Here's what does, and what it costs.

6 min read Read →
Safety

Yellow or orange flame — safety critical

A yellow flame can mean carbon monoxide risk. Turn the boiler off first, then read this.

5 min read Read →

Repair, replace, or upgrade?

7 guides

Start here if you're new

1 guide

Not sure what's wrong?

Use our symptom checker to describe what your boiler is doing — no fault code needed.

Try symptom checker →