High
ON FLASH ON on Baxi Solo

Your boiler has detected a problem with its internal temperature sensor and has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Thermistor error

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal temperature sensor, known as a thermistor, fails to send a reliable signal to the main control board. The most common reason is that the sensor has developed an electrical fault or has simply worn out over time, meaning it can no longer accurately monitor the water temperature. As a result, the boiler shuts down to prevent itself from overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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