Chaffoteaux Britony Duo 55 Fault codes & diagnostics

6 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24 kW Discontinued
Download the Chaffoteaux Britony Duo 55 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 3 High

All 6 documented codes

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BUBNEB STAYS ON

Your boiler is failing to ignite properly because debris or trapped air is interfering with the gas or water flow, meaning your heating and hot water will not work.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Water section diaphragm
  • Slow ignition device
EXPLOSIVE IGNITION

Your boiler is struggling to light smoothly, causing a small 'pop' or bang sound when it tries to start instead of igniting quietly.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Pilot assembly
HEATING BODY NOISE

Your boiler is making loud banging or kettling noises because of internal debris buildup, incorrect gas settings, or restricted water circulation.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Pump
  • Gas valve
PILOT FLAME DOES NOT LIGHT

Your boiler is failing to ignite because it cannot start the small pilot flame required to trigger the main burner.

High Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Piezo igniter
  • Gas valve
POOR PILOT FLAME

The small pilot flame that acts as a signal to ignite your boiler is too weak or flickering, so the system is shutting down for safety to prevent gas from escaping unburnt.

Emergency Engineer only £120-200

Parts commonly replaced

  • Pilot injector
  • Pilot burner assembly
  • Pilot tubing
UNSTABLE FLAMES

Your boiler is struggling to keep a steady flame, which suggests either moisture is trapped in the gas supply or the system cannot breathe properly through its exhaust.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue seals
  • Gas valve
  • Air pressure switch