High
6.ii on Chaffoteaux Celtic 2 24 Rsc

Your boiler is failing to start because the internal pump, which is responsible for moving water through your heating system, is stuck or blocked.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No main burner - Pump jammed

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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