Your boiler is not burning fuel correctly, which is creating dangerous soot and could potentially release harmful carbon monoxide into your home.
Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now — this fault can be dangerous if ignored.
Technical description: I) Heating body fins blocked; II) Primary air supply restricted; III) Wrong injectors
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like YELLOW FLAMES / SOOT FORMED — no call-out fees, no surprises.
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Chaffoteaux Britony II 50FF is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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