Fig. 15 High
Your boiler is failing to detect when you turn on a hot tap, meaning it isn't firing up to heat the water.
Call an engineer soon
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Cold water from taps
Typical repair cost £150-250 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like Fig. 15 — no call-out fees, no surprises.
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Chaffoteaux Duo is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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