High Lockout
12-65 on Daikin D2CND

Your boiler is having trouble starting the burner safely and needs a simple restart to clear a temporary electronic glitch.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition scott actuators error – try resetting the boiler

What causes this fault?

This fault occurs when the boiler's internal computer is unable to correctly calibrate the movement of the gas valve during the startup sequence. The most common reason is a temporary communication lag between the control board and the ignition components, though it can also indicate that the components are beginning to wear out.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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