Technical description
CAN-bus timeout
What causes this fault?
This fault occurs when the electrical connection between the boiler's internal computer and its control panel is broken or interrupted. The most common reason is a loose or damaged wiring bridge, but it can also be caused by moisture ingress or a component failure on the circuit board itself. Because these parts can no longer 'talk' to each other, the boiler shuts down as a safety precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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