High
Neon2 on Glow-worm Fuelsaver Complheat 40 55

Your boiler has switched itself off because it has become too hot internally, likely due to a circulation problem or a faulty safety sensor.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Overheat cut off device tripped. Thermostat, Overheat cut off device, Water differential pressure switch, or faulty Pump.

From this model's manual
Verified against the Glow Worm Fuelsaver Complheat 40 55 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water inside the boiler exceeds a safe temperature, triggering a safety switch to shut the system down to prevent damage. The most common reasons are a pump failure preventing heat from leaving the boiler or a blockage in the system restricting water flow. It can also be caused by a faulty internal sensor that is incorrectly detecting a high temperature.

This issue often surfaces when the heating is first turned on after summer, as the internal pump can seize or get stuck during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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