High Lockout
EE2 on Grant Vortex

Your boiler has detected that the water pressure in the central heating system is too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low pressure

What causes this fault?

This fault occurs when the water level within your heating system drops below the minimum required for the boiler to heat up safely. The most common reason is a slow leak from a radiator valve or joint, though it often happens after you have bled air out of your radiators without refilling the system afterwards.

This issue is more frequent in autumn when homeowners turn their heating back on for the first time or bleed their radiators to prepare for winter.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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