High Lockout
LA/HA on Ideal Esprit HE

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheat (With V9 Primary Control PCB, will display 3 horizontal lines upon reset and not refire until temperature drops below 50oC)

What causes this fault?

This fault occurs when the water inside the boiler exceeds a safe temperature, triggering a safety sensor to cut the power. The most common reasons are a pump failure that stops water from moving or a blockage within the main heat exchanger that prevents heat from transferring correctly. It can also be caused by air trapped in the system or a faulty sensor providing an incorrect reading.

This fault is frequently seen at the start of autumn when heating systems are switched back on after being idle, as circulation pumps can become seized over the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful