Ideal Europa Fault codes & diagnostics

3 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiRegular Natural GasLPG 24-32 kW 1994-2001 Discontinued
GC Number 47-348-15

Replaced by: Isar

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Just want the most common Ideal Europa faults?
The top 6 problems in plain English — with causes, DIY checks and repair costs.
Fault codes

All 3 documented codes

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FLAME FAILURE LED

Your boiler has attempted to start but could not ignite the fuel, so it has shut down to keep your home safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
Full explanation for FLAME FAILURE LED
RED lockout led

Your boiler has failed to ignite and has locked itself out for safety, meaning you will not have any heating or hot water until it is reset.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances in your home (like a hob) are working to ensure gas is being supplied.
  2. Ensure your credit meter has sufficient balance if you have a prepay system.
  3. Turn the control knob to the 'Reset' position, wait five seconds, then turn it back to the 'On' position.

Parts commonly replaced

  • Ignition electrodes
  • Gas valve
  • PCB (Printed Circuit Board)
Full explanation for RED lockout led
System pressure below 0.4 bar

Your boiler has stopped working because the water pressure in the system has dropped too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) under the boiler.
  2. Open the small valve taps until you hear water entering and the gauge reaches between 1.0 and 1.5 bar.
  3. Close both taps fully and restart the boiler.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve
Full explanation for System pressure below 0.4 bar