High Lockout
Fan Error on Ideal HP290

Your boiler has stopped working because the internal fan, which safely exhausts gases, is not spinning at the correct speed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan Error

What causes this fault?

This fault occurs when the boiler's control board detects that the fan is either not spinning at all or is failing to reach the speed required to safely clear exhaust gases. This is usually caused by a physical failure of the fan motor, a buildup of debris inside the casing, or an electrical communication error between the fan and the main circuit board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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