High Lockout
Low Pressure Error on Ideal HP290

Your boiler has detected that there is not enough water in the system to operate safely, causing it to shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low Pressure Error

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below the minimum level required for the boiler to pump heat around your home. The most common reasons for this are a leak somewhere in your radiators or pipework, or recent maintenance where air was bled from the system without topping the water back up.

This issue is frequently seen in autumn when homeowners turn their heating back on for the first time and find that pressure has naturally seeped out over the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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