What the manual says
Manufacturer manualDisconnect the connector of the sensor and press “reset”. When the same fault remains, short-circuiting in the cable loom has occurred or the control panel is defect, otherwise the sensor is defect.
What causes this fault?
This fault occurs when the boiler's brain loses the ability to talk to its internal temperature sensors, usually due to a physical break in the electrical signal. The most common reason is a failed sensor that can no longer send readings, or damaged wiring that has developed a short circuit. If those components are fine, it suggests the main control board has developed a technical defect and can no longer process the information.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 23: no call-out fees, no surprise bills.
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