High
24 on Ideal Maximiser SE

Your boiler has lost communication with one of its internal sensors, meaning it cannot accurately monitor temperatures to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor defect or improper contacts and connections.

From this model's manual
Verified against the Ideal Maximiser Se installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board can no longer read the temperature signals from the internal sensors. The most common reason is a physical failure of the thermistor component itself, or loose wiring connections caused by the natural vibrations of the boiler over time.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 24: no call-out fees, no surprise bills.

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