Technical description
Control panel locked.
What causes this fault?
This code appears because the child lock or control panel lock has been activated, either intentionally or by mistake. It happens when specific buttons on the front of the boiler are held down for too long, which disables the interface to prevent accidental changes to your heating settings. In rare cases, the code can persist if one of the physical buttons has become stuck in the pressed position.
DIY fix possible
Locate the 'Mode' or 'Reset' buttons on the control panel.Press and hold the 'Mode' button for approximately 5 to 10 seconds.Wait for the display to change or for the '5 A' code to disappear, indicating the panel is unlocked.