What the manual says
Manufacturer manualIonisation occurs when heat is no longer required, the gas valve does not close.
What causes this fault?
This fault occurs when the boiler's sensors detect heat or a flame after the heating cycle has finished. The most common reason is a mechanical failure in the gas valve that prevents it from closing fully, or a faulty sensor that is incorrectly reporting a flame is still present. Because the boiler believes gas may still be burning when it should be off, it will shut down immediately for your safety.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 6C: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.