High Lockout
7A on Ideal Maximiser SE

Your boiler's main internal computer has developed a fault and is no longer able to control the heating process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Defective control panel.

What causes this fault?

This fault occurs when the boiler's internal computer chips suffer a hardware failure or a communication breakdown between the various electrical boards. The most common reason is simply age-related wear on the delicate electronic components, though it can sometimes be triggered by an electrical surge or moisture getting onto the circuitry.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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