High
9L on Ideal Maximiser SE

Your boiler has stopped working because of an internal communication error between the main control board and the gas valve.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Improper electrical connection of gas control combination or defective control panel.

From this model's manual
Verified against the Ideal Maximiser Se installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main computer loses the ability to talk to the gas valve, which is the component that controls fuel flow. The most common reason is an electrical glitch in the circuit board or a loose connection in the wiring that prevents these two parts from synchronising safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like 9L: no call-out fees, no surprise bills.

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