Ideal Vogue Fault codes & diagnostics

33 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural GasLPG 15-40 kW 2012-2017 Discontinued
GC Numbers 47-348-7047-348-7147-348-7241-750-3841-750-3941-750-40

Replaced by: Vogue Gen2

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Severity at a glance

Each cell = one fault code. Hover to identify.
30 High 1 Medium 2 Low

All 33 documented codes

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C0

Your boiler's internal memory chip has failed to communicate correctly with the main control board, meaning the system cannot identify its own settings.

High Engineer only £120-280

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

C2

Your boiler's internal memory card has developed a communication fault or is incorrectly configured, preventing the unit from operating.

High Engineer only £120-£280

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has detected that there is not enough water in the system to operate safely, causing it to shut down to prevent damage.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the flexible silver hose) underneath the boiler.
  2. Slowly open the valve(s) to allow water into the system while watching the pressure gauge.
  3. Close the valve(s) tightly once the gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

F2

Your boiler has lit correctly but the flame has unexpectedly gone out, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check that your gas prepay meter has credit
  2. Check that other gas appliances, like a hob, are working correctly
  3. Reset the boiler by pressing the 'Restart' button on the display

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Spark generator

Related codes

F2, FN or LN

Your boiler is failing to stay lit or cannot detect its own flame, meaning it has shut down for safety and cannot provide heating or hot water.

High DIY-safe £100-350

What to check first

  1. Check if other gas appliances in your home (like a cooker) are working to ensure gas is reaching the property.
  2. Ensure your gas meter has credit if you are on a prepay meter.
  3. Check that the condensate pipe (the plastic pipe leading outside) isn't frozen if it is currently cold weather.
  4. Reset the boiler by pressing the 'RE' button on the display screen.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

F3

Your boiler has detected an issue with the fan that safely clears away exhaust fumes, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F4

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £100-180

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F5

Your boiler has lost its ability to monitor the temperature of the water coming back from your radiators, often causing the system to shut down to prevent damage.

High Engineer only £90-180

Parts commonly replaced

  • Return Thermistor (NTC sensor)
  • Wiring Harness
  • Main PCB

Related codes

F6

Your boiler has lost connection with the sensor that monitors the outdoor temperature, which might make your heating less efficient.

Low Engineer only £90-180

Parts commonly replaced

  • Weather compensation sensor
  • Sensor wiring harness

Related codes

F7

Your boiler is detects that the electricity supply coming into your home is at a lower voltage than it needs to operate correctly.

High Engineer only £0-250

Parts commonly replaced

  • Main Printed Circuit Board
  • Wiring Harness

Related codes

Showing 11–20 of 33
F9

Your boiler's internal computer brain hasn't been set up correctly or has forgotten its settings, so it doesn't know how to operate the heating system.

High Engineer only £120-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Software Programming Key

Related codes

F9, L9, F8 or L8

Your boiler's internal computer brain is either confused or has failed, meaning it cannot tell the rest of the components how to operate safely.

High Engineer only £250-480

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • PCB Configuration Chip

Related codes

FA

Your boiler has detected that hot water is flowing in the wrong direction through the pipes, usually because they were connected backwards or a sensor is poorly placed.

High Engineer only £100-250

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Pump
  • Main PCB

Related codes

FD

Your boiler has detected that water is not moving through the system properly, which is preventing it from heating up safely.

High DIY-safe £120-£350

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the front display.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Gently bleed your radiators to remove any trapped air pockets.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Sensor
  • Flow Thermistor

Related codes

Flow return reversed

Your boiler has detected that the water temperature readings are backwards, suggesting a sensor might have come loose or failed.

High Engineer only £90-180

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Thermistor clip

Related codes

Flow/Return reversed

Your boiler has detected that heat isn't moving through the pipes in the expected direction, which usually means a sensor is loose or has failed.

High Engineer only £90-160

Parts commonly replaced

  • Flow thermistor
  • Return thermistor

Related codes

FU

Your boiler has detected that the water is getting too hot too quickly, which usually means the water cannot circulate properly through your heating system.

High DIY-safe £100-350

What to check first

  1. Check that all the blue and red lever valves underneath the boiler are fully turned to the open position
  2. Ensure your radiator valves (TRVs) are turned up and not all closed at once
  3. Check that your central heating pump isn't making unusual grinding noises or stuck

Parts commonly replaced

  • Central heating pump
  • Flow/Return thermistors
  • Main heat exchanger (flushing)

Related codes

Ignition lockout

Your boiler has failed to light several times and has shut down as a safety precaution.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances, like a gas hob, are working to confirm gas supply
  2. Check that your gas meter has credit if you use a prepaid meter
  3. Press and hold the 'Reset' button on the boiler display for 3 seconds

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB
  • Spark Lead

Related codes

L1

Your boiler has stopped working because the internal temperature has become too high or water is not circulating through the system properly.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are open
  2. Check that your boiler pressure is between 1.0 and 1.5 bar
  3. Reset the boiler by pressing the reset button on the control panel

Parts commonly replaced

  • Circulation Pump
  • Flow Thermistor
  • Heat Exchanger (Flushing)

Related codes

L2

Your boiler has stopped working because it failed to light properly after several attempts, usually due to a lack of gas or a spark issue.

High DIY-safe £100-£350

What to check first

  1. Check if your gas supply is turned on at the meter or try another gas appliance like a hob.
  2. If you have a pre-payment meter, check that you have enough credit.
  3. Press the 'Reset' button on the boiler display to try restarting the ignition process.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)
  • Spark Leads

Related codes

Showing 21–30 of 33
L4 or F4

Your boiler has detected that water is either not moving through the system properly or a temperature sensor is giving a faulty reading, causing the unit to shut down for safety.

High Engineer only £120-£250

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Primary heat exchanger cleaning

Related codes

L5

Your boiler has been manually reset too many times in a short period and has temporarily locked itself out for safety.

Medium DIY-safe £0-120

What to check first

  1. Switch the power to the boiler off at the fused spur switch
  2. Wait for at least 15 minutes without touching any buttons
  3. Switch the power back on and see if the boiler clears the code

Parts commonly replaced

  • No parts required for L5 itself
  • Printed Circuit Board (PCB) if fault persists

Related codes

L5 or F5

Your boiler has detected an issue with the sensor that monitors the temperature of the water returning to the unit, causing it to stop running for safety.

High Engineer only £120-190

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness

Related codes

L6

Your boiler thinks a flame is present when there shouldn't be one, so it has shut down for safety.

High Engineer only £120-300

Parts commonly replaced

  • Flame detection electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

LC

Your boiler has encountered a temporary communication glitch and simply needs to be restarted to clear the error.

Low DIY-safe

What to check first

  1. Locate the power switch or fused spur for the boiler
  2. Turn the power off
  3. Wait 30 seconds
  4. Turn the power back on and wait for the boiler to reboot

Related codes

Low mains voltage

Your boiler has stopped working because the electrical supply is currently too weak to power the internal components safely.

High Engineer only £180-350

Parts commonly replaced

  • Circulating Pump
  • Internal Wiring Harness
  • Main PCB

Related codes

Low water pressure

Your boiler has stopped working because the water level inside the system has dropped too low and needs topping up.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the one or two taps on the loop until you hear water flowing.
  3. Watch the pressure gauge on the screen until it reaches 1.5 bar, then close the taps tightly.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure sensor

Related codes

Overheat lockout

Your boiler has become too hot and has shut itself down for safety to prevent damage.

High DIY-safe £100-350

What to check first

  1. Check the pressure gauge and refill to 1.0 bar if it is low
  2. Bleed all radiators to remove trapped air
  3. Ensure all radiator valves and boiler service valves are fully open
  4. Press the Reset button on the boiler display

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Main Heat Exchanger

Related codes

Pump rotor blocked

Your boiler's internal pump has become stuck or clogged, which means it cannot circulate hot water around your radiators or taps.

High Engineer only £180-£450

Parts commonly replaced

  • Central Heating Pump
  • Pump Head
  • Secondary Heat Exchanger

Related codes

Thermal fuse lockout

Your boiler has safety-locked because it got too hot, and it needs a manual restart to clear the internal safety switch.

High DIY-safe £0-120

What to check first

  1. Locate the reset button on the front control panel
  2. Press the reset button and wait for the boiler to restart
  3. Ensure your radiator valves are open and the system pressure is between 1 and 1.5 bar

Parts commonly replaced

  • None (Reset only)
  • Thermal Fuse Cable
  • Main Heat Exchanger

Related codes

Showing 31–33 of 33
Too many resets

Your boiler has been manually reset too many times in a short window and has now locked itself for safety to prevent further issues.

High Engineer only £100-£350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Flame Sensing Electrode
Too many restarts

Your boiler has tried to start five times in 15 minutes and has locked itself out to protect its components from extra wear.

High DIY-safe £0-120

What to check first

  1. Locate the power switch or fused spur for the boiler.
  2. Turn the power off for 30 seconds.
  3. Turn the power back on and wait for the boiler to reset.

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve

Related codes

Water pressure

Your boiler has stopped working because the water pressure inside the system is too low for it to run safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the tap handles until you hear water entering and see the pressure gauge reach 1.0 bar.
  3. Close both taps tightly and reset the boiler if necessary.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes