High
10 on Intergas Compact HRE OV

Your boiler has detected a problem with its primary temperature sensor and has shut down as a safety precaution to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Sensor fault S1

From this model's manual
Verified against the Intergas Compact Hre Ov installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main flow sensor sends an incorrect or interrupted signal to the control board, suggesting the sensor has either failed or become disconnected. The most common reason is general wear and tear of the internal thermistor or moisture damage affecting the electrical contacts within the sensor wiring.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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