High Lockout
Red LED illuminated (Overheat) on Potterton Kingfisher MF RSL

Your boiler has become too hot and has automatically shut itself down to prevent damage or safety issues.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The overheat thermostat has operated and requires manual re-setting. An overheat condition has occurred.

What causes this fault?

This fault occurs when the water inside the heat exchanger reaches a dangerously high temperature, triggering a safety switch to cut the power. The most common reasons are a failed pump that isn't moving water away from the boiler quickly enough or a blockage in the system pipework. It can also happen if the internal sensors fail and wrongly report that the boiler is boiling over.

This fault is more common when the heating is first turned on after summer, as circulating pumps often seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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