Low Information
Burner On on Potterton Performa 24

Your boiler is working normally and the burner is currently lit to provide heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Green neon illuminated - Burner is operating

What causes this fault?

This is not a fault, but rather a status indicator showing that the gas burner is physically firing. It occurs whenever there is a demand for heat, such as when you turn up your thermostat or open a hot water tap. The green light confirms that the boiler's internal sequence has successfully ignited the gas to begin heating the water in the system.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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