High Lockout
Air Proving LOCKOUT on Potterton Performa SL HE 9 2

Your boiler has stopped working because it cannot confirm that harmful exhaust gases are being safely cleared through the flue pipe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Manual Lockout. The APS (Air Pressure Switch) is not maintaining its signal. Has occurred 4 times while burner lit.

What causes this fault?

This fault occurs when the boiler's internal safety sensor cannot detect a steady flow of air through the system, meaning it isn't sure that exhaust fumes are leaving the house safely. The most common reasons are a failing fan that isn't spinning fast enough, a blockage in the flue pipe, or a perished rubber tube that has stopped the sensor from reading air pressure correctly.

This fault is more common during periods of high winds, which can create back-pressure in the flue and interfere with the air pressure sensor's readings.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful