High
27 on Potterton Performa 30 HE

Your boiler has detected that either the water pressure is too low for the system to run or the internal pump is unable to circulate water effectively.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault on Pump or Low System Pressure

From this model's manual
Verified against the Potterton Performa 30 He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when there isn't enough water pressure or flow to safely move heat away from the boiler's internal components. The most common reasons are a simple drop in system pressure due to a small leak or bleeding radiators, or a mechanical failure where the internal pump has seized and can no longer push water around your home.

This issue is frequently seen in autumn when heating systems are turned back on after being idle all summer, which can cause the internal pump to stick or seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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