High Lockout
06E on Ravenheat HE 80/90 / 25-30s

Your boiler is getting too hot inside, which has triggered a safety shutdown to prevent damage to the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating sensor is overheating

What causes this fault?

This fault occurs when the water temperature within the boiler's heat exchanger rises too high or too quickly, triggering the safety sensor to shut down the system. The most common reasons are a faulty temp sensor giving a false reading, a pump failure that stops water from moving, or a blockage caused by sludge and limescale buildup.

This issue often appears in autumn when the heating is turned back on for the first time, as pump parts can seize up after being idle through the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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