High Lockout
08E on Ravenheat HE 80/90 / 25-30s

Your boiler has detected that there is not enough water in the system to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low water pressure

What causes this fault?

This fault occurs when the internal pressure sensor detects that the system water level has dropped below the minimum safety threshold. The most common reason is a small leak in the pipework or radiators, though it can also happen if the expansion vessel has lost its air charge or the pressure sensor itself has failed.

This issue often surfaces at the start of autumn when homeowners turn their heating back on after a long summer break, exposing small leaks or pressure drops.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful