High Lockout
é3 on Remeha Avanta 18V

Your boiler has detected an internal electrical problem or a grounding issue that is preventing it from running safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control unit or earth fault

What causes this fault?

This fault occurs when the boiler's main computer loses its ability to correctly monitor the electrical circuit or detects a leak of electricity to the ground. The most common reason is a component failure within the control board itself or a loose connection in the internal wiring that breaks the safety loop. In some cases, a worn-out ignition electrode can also interfere with the unit's electrical signals.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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