High Lockout
E10 on Remeha Avanta 18V

Your boiler has detected that the water pressure is too low for the system to run safely and has shut down as a precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pressure too low or sensor error

What causes this fault?

This fault occurs when the water inside your central heating system drops below the minimum level required for the boiler to operate. The most common reasons are a small leak somewhere in your radiators or pipework, or air being released from the system after the radiators have been bled. Without enough water pressure, the boiler shuts down to prevent the internal heat exchanger from overheating.

This issue often appears in autumn when the heating is turned back on for the first time, as seals may have shrunk or settled during the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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