High
E13 on Remeha Quinta 85

Your boiler's internal computer is struggling to read or save its saved settings, which means it has safely shut down to prevent incorrect operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame lost during operation

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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