High Lockout
0) on Remeha Quinta 115

Your boiler thinks it sees a flame even though it hasn't tried to light yet, which is causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame simulation

What causes this fault?

This fault occurs when the boiler's sensors detect a flame signal at the wrong time, specifically before the ignition process has even started. The most common reasons are a faulty sensor sending a false signal or a component like the control board malfunctioning and 'hallucinating' a flame, which triggers an immediate shutdown for safety.

This fault can be more common during periods of high humidity or after heavy rain, as moisture ingress into the casing can interfere with the sensitive electrical signals of the flame detection circuit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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