High Lockout
E14 on Remeha Quinta 115

Your boiler has stopped because water isn't moving through the system quickly enough, causing it to overheat too rapidly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flow (flow/return dt > 45K)

What causes this fault?

This fault occurs when the boiler detects that water is heating up far too quickly because it isn't circulating through the pipes as it should. The most common reasons are a failed pump that can no longer push water around or a significant blockage within the internal pipework that is restricting flow.

This issue is frequently seen at the start of autumn when heating systems are turned back on after sitting idle all summer, which can cause internal pump parts to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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