High Lockout
E31 on Remeha Quinta 115

Your boiler's internal computer has encountered a fault that is preventing it from running properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal error

What causes this fault?

This fault occurs when the boiler’s main control board experiences a communication failure or an internal electronic processing error. It is essentially a breakdown in the boiler's 'brain' where it can no longer send or receive correct signals to operate the heating components safely. The most common reason is electronic component fatigue over time or a loose connection in the internal wiring loom.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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