Technical description
Control box failure
What causes this fault?
This fault occurs when the boiler's internal processor or memory chips suffer an electronic component failure, meaning the motherboard can no longer process data or safety instructions. The most common reason is natural electrical wear and tear over time, though it can also be triggered by a sudden power surge or moisture getting into the casing.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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