Technical description
Control box failure
What causes this fault?
This fault occurs when the boiler's internal computer experiences a catastrophic electronic failure, preventing it from processing safety information or managing the burner. The most common reason is the natural degradation of electrical components on the circuit board, which can sometimes be accelerated by power surges or moisture ingress. Because the brain of the boiler is no longer functioning correctly, it shuts down the system entirely to ensure your home remains safe.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.