High Lockout
7& on Remeha Quinta 30

Your boiler has repeatedly failed to maintain a flame while running and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ionisation failure during boiler operation: After 4 restarts during 1 heat demand

What causes this fault?

This fault occurs when the boiler successfully lights but cannot confirm that the flame is still burning while it is running. The most common reason is a worn-out or carbon-coated sensing probe that can no longer detect the heat of the fire, though it can also be caused by an incorrect mixture of gas and air.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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