High Lockout
F.20 on Vaillant ecoMAX

Your boiler has switched itself off because it has detected that the internal temperature has become too hot and reached a dangerous level.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety temperature limiter by-pass

What causes this fault?

This fault occurs when the water inside the boiler gets too hot too quickly, triggering a safety sensor to shut the system down to prevent damage. The most common reasons are a pump failure that stops water from moving or a blockage in the heat exchanger that traps heat inside the unit.

This issue often surfaces during the first cold spell of autumn when a pump that has been idle all summer fails to restart.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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