Technical description
Invalid device specific number (DSN)
What causes this fault?
This fault occurs when the boiler's main control board loses its memory of which specific model it is installed in. The most common reason is that a new circuit board has been installed but not yet programmed with the correct code, or an electrical surge has corrupted the board's internal settings.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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