High
F.29 on Vaillant ecoTEC exclusive

Your boiler has lost its flame while running and cannot manage to restart itself, likely due to a temporary interruption in the gas supply or a component failure.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flame goes off during operation and subsequent ignition attempts failed: Gas supply temporarily stopped, ignition transformer has spark failure, faulty earthing of appliance

From this model's manual
Verified against the Vaillant Ecotec Exclusive installation & service manual, page 55.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler’s flame is lost while it is already running, rather than failing to start initially. It is usually caused by a temporary drop in gas pressure, a build-up of debris on the ignition components, or an electrical fault that prevents the boiler from detecting its own flame. When the system can no longer confirm a stable flame is present, it shuts down as a safety precaution.

This fault is more common during extreme cold spells, as freezing temperatures can lead to blocked condensate pipes or external gas meter issues that restrict gas flow.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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