Medium
D.68 on Vaillant ecoTEC System

Your boiler is struggling to light its flame on the first try, though it may eventually start after several attempts.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Unsuccessful ignitions in the first attempt

From this model's manual
Verified against the Vaillant Ecotec installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the gas has failed to ignite quickly enough during its initial startup phase. The most common reasons are a worn ignition lead failing to create a spark or a build-up of carbon on the sensing probe which prevents the boiler from 'seeing' the flame it has just lit.

This issue is more frequent in damp or cold winter months, as increased moisture or cold air can make it harder for a weak ignition system to successfully light the gas.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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