D.28 Medium
Your boiler is having trouble communicating with an external control or smart home accessory, which might prevent your heating or hot water from turning on correctly.
Technical description: Switching accessory relay 2
Typical repair cost: £120-250 (including labour)
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Protect yourself from future repair bills
A boiler cover plan would cover faults like D.28 — no call-out fees, no surprises.
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Parts commonly replaced
- External accessory relay module
- Wiring harness
- Printed Circuit Board (PCB)
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