Medium
S.39 on Vaillant ecoTEC Plus 826

Your boiler has temporarily stopped firing because a safety switch—likely related to drainage or water flow—has signaled that it should pause to prevent potential damage.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

"Burner off contact" has responded (e.g. contact thermostat or condensate pump)

From this model's manual
Verified against the Vaillant Ecotec Plus 826 installation & service manual, page 48.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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