High Lockout
D.61 on Vaillant ecoTEC plus Regular

Your boiler is struggling to ignite and has reached its limit of failed attempts to start up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Number of unsuccessful lockouts

What causes this fault?

This fault occurs when the boiler has repeatedly failed to light or detect a flame, causing the system to lock itself out for safety after five unsuccessful attempts. It is usually caused by a lack of gas supply, a worn-out ignition spark, or a component failure that prevents the burner from sustaining a flame.

This issue is more frequent during the first cold snap of winter when components that have been idle all summer are suddenly under high demand and fail to cooperate.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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