High Lockout
S.54 on Vaillant ecoTEC plus Regular

Your boiler has temporarily stopped working because it cannot detect enough water circulating through the system to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Appliance is within the waiting period of the block operation due to water shortage

What causes this fault?

This fault occurs when the boiler's internal sensors detect a rapid rise in temperature without enough water moving through the heat exchanger to carry that heat away. The most common reason is a malfunctioning circulation pump or a blockage in the pipes, such as trapped air or a build-up of system sludge, preventing the water from flowing freely.

This issue often appears when the heating is first turned on in autumn, as circulation pumps can seize up after being inactive over the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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